Refund Policy

1. Returns of products by buyers and acceptance of returned products by vendors shall be managed in accordance with the returns policy of respective vendors, as may be amended from time to time. Acceptance of returns shall be at vendor’s discretion, subject to compliance with applicable laws of the territory.
2. Our rules on refunds shall be exercised in our discretion, subject to applicable laws of the territory. We may offer refunds, in our discretion:

  • in respect of the product price; and
  •  by way of store credits, wallet refunds, vouchers, mobile money transfer, bank transfers or such other method as we may determine from time to time.

3.  Returned products shall be accepted and refunds issued by the affected vendor.